Privacy Policy

We collect information necessary to deliver our design, development, and support services. This includes:

1. Personal Identifiers: Name, business email address, phone number, and company details provided during project onboarding or via contact forms.
2. Technical Data: IP address, browser type, device information, and basic usage logs collected automatically when you browse our website.
3. Project & Billing Data: Brief details, brand assets you share, invoice information, and payment references required to run an engagement. We do not store raw card numbers on our servers.

We use collected information only to operate our studio and deliver contracted work. Specifically, we may use it to:

• Administer client projects, staging environments, and service invoices.
• Send project updates, support notices, and replies to inquiries you initiate.
• Improve site performance, diagnose issues, and protect our systems from abuse.
• Comply with legal, tax, and accounting obligations where required.

Plenox Studio uses essential cookies and similar technologies to keep the site working, remember basic preferences, and measure aggregate traffic in a limited way.

We do not sell personal data or run invasive third-party advertising trackers. You can configure your browser to block cookies; some site features may then work less reliably.

We work with vetted service providers only when needed to deliver our work, for example:

• Hosting, DNS, and backup providers that store project files or website infrastructure.
• Email and messaging tools used to reply to inquiries and coordinate project communication.
• Analytics or form processors that help us understand site usage or receive contact requests.

These providers process data under their own policies and only for the purpose of supporting our services. We do not rent or sell client data to marketing lists.

We keep personal information only as long as needed to deliver active work, maintain support agreements, meet legal or accounting requirements, or resolve disputes.

Project files, staging environments, and backups may be removed after a project ends unless an ongoing maintenance agreement requires longer retention.

Depending on your location, you may have rights to:

• Access and correction: request a copy of personal data we hold and ask us to update inaccurate details.
• Erasure: ask us to delete personal data when we no longer need it for a legitimate purpose.
• Restriction or objection: limit certain processing in cases allowed by applicable law.
• Portability: receive certain data in a commonly used electronic format where applicable.

To make a request, email [email protected]. We may need to verify your identity before fulfilling the request.

We apply reasonable technical and organizational measures to protect personal data, including:

• TLS encryption for traffic across our public website and client-facing endpoints where applicable.
• Access limited to team members who need the information to perform their work.
• Secure handling of project assets and credentials shared during an engagement.

No method of transmission or storage is perfectly secure. If we become aware of an incident that affects your personal data, we will take appropriate steps and notify you when required by law.

Our services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly.

We may update this Privacy Policy as our practices or legal requirements change. When we do, we revise the "Last updated" date at the top of this page. Material changes may also be communicated directly to active clients when appropriate.

If you have questions about this Privacy Policy, how we handle personal data, or want to exercise a privacy right, contact us: